Shipping Policy
Shipping Policy — Grevora Premium Foods
Welcome to Grevora®! We're delighted to deliver our premium makhana, spices and superfood seeds straight to your doorstep with care and freshness guaranteed. Please review our shipping policy below to understand how we ensure a smooth and timely delivery experience.
Order Processing
All orders are processed within 24 hours of placement. Once your order is confirmed, our team carefully packs your products to maintain freshness and quality before dispatch.
Shipping Duration
Orders are typically delivered within 2 to 7 business days, depending on your delivery location in India. Metro cities may receive orders sooner, while remote areas might take slightly longer.
Shipping Charges
Shipping is free on all prepaid orders above ₹999.
Order Tracking
Once your order is shipped, you will receive an email and SMS with your tracking details. You can track your shipment directly through our website or via the courier partner's portal.
Delivery Coverage
We currently deliver pan-India, ensuring Grevora's premium products reach customers across all major cities and towns in India.
Possible Delays
While we aim for timely deliveries, unforeseen circumstances such as weather conditions, natural disruptions, or courier service delays may affect delivery timelines. If such situations occur, we'll proactively inform you and ensure your package reaches you as soon as possible.
Damaged or Defective Orders
In the rare event your order arrives damaged or defective, please notify us within 3 days of delivery. We'll arrange a replacement as per our Return Policy. Kindly share clear images of the affected product for quick assistance.
Contact Us
For any queries related to shipping, tracking, or delivery, please reach out to our support team:
- 📧 Email: hello@grevora.in
- 📞 Phone: +91-98765 43210
- 🕐 Support Hours: Monday – Saturday, 10 AM to 6 PM
